e-Flow®
Queue Management
You will be able to customize , order and optimize your customer service process, reaching the highest standards of service , productivity and quality, also generating a kinder customer service.
"e-Flow® Queue Management system implementation is fast and practical, which allows a precise control”
Eliana Castillo – Quality Service Manager of General Direction of Intern Taxes (GDIT) – República Dominicana -
Go!e-Flow® is an integrated solution designed to manage flows, which improves the efficiency of the whole customer service process.
The customer arrives at the branch, touches the screen to select an option.
After getting his turn, the customer is alerted about his turn through our monitor.
The customer goes to the window to be served.
eFlow® integrates data from all branches , making easier the supervision and fulfillment of service levels . It also integrates performance insights , operational efficiency , and decision making.
Hosted by Sidesys
No server investment
No based software investment
Automatic Update
Interaction with other CORE systems
Data Segmentation
Messaging
Process Automation
