¿Do you need to analyze the market
knowing more about your customers, staff and providers?

e-Flow®
Customer Feedback

A perfect solution designed to collect information and hard data from different groups at your Company: customers, staff and providers, from multiple channels and at the same time.
e-Flow®Customer Feedback
"e-Flow Customer Feedback is the best product to conduct several surveys simultaneously. It makes easier the process of taking decisions and improves the quality of service"

Fernando De Micheli - General Manager at Sidesys IT Solutions

Go!

How does it work?

We improve service by developing a model of 3 simple steps:

The customer is given the opportunity to answer a survey according to different parameters

The customer opinion is obtained and associated to the appointment, branch and the whole customer experience

This information generates results represented by graphics and spreadsheets

Graphic
Reports

You are able to collect data about the client and
the whole customer experience within a temporary range set by filters.

Reportes Gráficos
Reportes Gráficos

Main
Characteristics

Actually customer satisfaction is one of the most influential factors affecting compliance successful organizational objectives.

100%
Web Services

100%Web Services

100% Web
It works in an independent way
Customers can generate, consult, modify and cancel appointments any time

Optimization
Tasks

OptimizationTasks

Systematic and standard data collection
Several surveys conducted at the same time
Integrated data in each one of your offices
It makes easier the process of taking decisions